When we take time to listen, we are giving respect. Too often we
immediately devalue the experience by not stopping to acknowledge, that we have listened. Many find it hard to give affirmation. We’ve been conditioned to jump in with a solution or a response. Yet all the speaker really needed was to be accepted for what was said.
On the other hand some people automatically presume they won’t be
respected, listened to or will be discriminated against.
In The Age, Michael Short recently interviewed, Professor Marcia Langton. In part of the article she provided a view …
''They don't understand that everybody else has to do that as well,
because they are so accustomed to the whole problem of discrimination that they think everything is discrimination. They don't realise that there are some things that aren't discriminatory but are just the necessary parts of living in modernity.''
This comment is in context of a larger discussion. In this specific
quote, Professor Langton expresses her views on the attitude of many Indigenous Australians. I strongly believe that this comment could be frequently applied to any group or individual who may see themselves as ‘different’ or ‘outsiders’ from the majority of a society.
So what is the Relevance to Inclusive Communications?
When we seek to communicate with and provide information to a wide
audience, we need to accept that differences and diversity exists. We need to start with respect and listen. Then when we make the effort to deliver our messages in different ways and or formats these can be accessed and understand. We are now giving acknowledgment. We are affirming that it’s OK to be different, providing choice and opportunity for people to participate in broader society.
So how do we take acknowledgement and use it as a tool in Inclusive
A key part of the answer is to better understand the acknowledgment
process and combine this with an awareness of Inclusive Communications needs and options.
Training for Inclusive Communications
Inclusive Communications it can be said ‘opens doors’. However, before we open a door we need to know; what type of barrier it
is, what’s on the other side and how to get there. The nature of the messenger and purpose of the dispatch will also influence
We can talk on about this whole field, but it is action that moves us
Inclusive Communications training helps start the bridging process. It provides communications needs awareness and the skills to interact with audiences targeted as consumers, clients or supporters. The
benefits include a better ability to explore the complexities of meeting a range of different communications needs, skills to integrate these as part of cost-effective everyday core communications and flexibility when there is a need for additional specialist information services.
Where to Next- Where do I find such Training?
Yes, this is a plug for training through ComAbility. Our next training sessions, will take place in Melbourne during October and
If you’re out of our area, we are happy to help you find suitable local training. We can also put your name down to directly receive information when we commence our 2013 Webinar training series.
Wednesday 10 October
Wednesday 28 November
Making It Happen Disability & Multicultural Communications
Introducing disability & multicultural communications for those working in disability & cultural diversity sectors.
A Professional Approach to Inclusive Communications
Introducing disability & multicultural communications for communications professionals.
Plain English Made Plain; Easy English Made Easy
What do these terms mean?
What are the benefits of these writing styles & how to use them?