ComAbility TRAINING OPTIONS
Disability and Diversity Communications
Understanding Diversity and Disability Communications two hours
* Difference from mainstream communications.
* Do you comply with communications aspects
of human rights & equal opportunity legislation?
* Challenge of integrating these into on-going
Who should attend: Those responsible for communications to audiences with sensory disability, from diverse cultures &/ with English low literacy.
Bring Together Multicultural& Disability Communications half day
The first steps to enhance your disability & diversity communications.
* Includes key elements from 'Understanding Diversity and Disability Communications.'
* Identifies legislative requirements
* Creates understanding for the mapping of your
* Upskilling communications, diversity &
disability staff - working together.
Who should attend: Those with responsibility for communicating & marketing to audiences that include people with sensory disability, from diverse cultural backgrounds &/ with low English literacy.
Disability/Diversity Front Line- Everyday Communications half day
Practical experience, creating expertise for frontline customer relations.
* The key- awareness, respect, 'getting into the
shoes of others'.
* Clarifying the communications situation.
* Linking with support– interpreters, translation,
National Relay etc.
* Organising alternative formats.
* Taking responsibility for follow up.
Who should attend: Your front line staff who take calls and liaise with people who are not fluent in English, have a differing cultural perspective &/ have a sensory limitation. Participants should have prior exposure to relevant audiences / participated in Diversity / Disability Training.
See also Writing Workshops
Community Training and
Sensory Disability and Diversity Mass Communications Skills full day
Steps to develop coherent, integrated communications reaching audiences with sensory disability, from diverse cultures &/ with low English literacy.
* Identify audiences & communications needs.
* Communications audit- what are your gaps?
* Integration with core communications, quality
standards & consistency.
* Realities - the issue & expectations to be
accessible to ‘all’ audiences.
* Options for;
- low English literacy
- cultural difference & language
- sensory disability/limitations including
* Working with your in-house expertise.
* Developing action plans, identifying
resources & moving forward.
Who should attend: Those with responsibility for communicating, marketing &/ delivery of services to audiences that include people with sensory disability/limitations, from diverse cultural backgrounds &/ with low English literacy. Participants should have had exposure to relevant audiences / have previously attended 'Understanding Diversity & Disability Communications’.
Introduction to Professional Communications for Workers and Carers in Disability & Diversity full day
Workshop tailored to participants needs & knowledge. This provides an introduction to professional communications practice with an emphasis on planning. The workshop includes methods for integration of practice with mainstream marketing communications activity & practitioners.
Who should attend: Those with responsibility for services & information for disability & / multicultural diverse audiences, who wish to improve their own core communications skills.
We are also able to deliver Multicultural & / Disability Awareness Training.